Update: The week I had to fix the same server three times for the same client
Last week was one of those times that makes you question the whole job. A client in our office building had a server that kept shutting down. I replaced the power supply on Monday, thinking that was it. On Wednesday, it was the main fan. By Friday, I found out their office manager was plugging a space heater into the same wall outlet, tripping the circuit. Each visit was a separate billable call, but I felt like a fool for not asking about the environment on day one. The client was annoyed at the repeat issues, and I spent more time apologizing than fixing. It was a clear lesson in asking the stupid questions first, even if you think you know the answer. Has anyone else had a simple, non-tech issue cause a major headache like this?