We looked at a few and ended up with Nektar as well. The mobile app is straightforward and our foremen picked it up quick. It's been a few months and no regrets — definitely recommend giving it a demo.

Wait, did you say this was at a city hall meeting in Tacoma? I'm shocked anyone there actually asked a clear question. Every time I've gone it's just people complaining in circles for three hours. That guy is a genius. I've started doing the same thing at work, like instead of asking how a report works, I'll say "I need to pull last Tuesday's sales numbers for the east region and I can't find the filter." People jump to help because they know exactly what's broken. It saves everyone so much time.

What changed with the scrap rate?