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The day our invoice system crashed and I lost a full week of work

Last Thursday our invoicing software went down hard around 10am. I had fifteen outstanding invoices ready to send out to clients across Edmonton. By noon I realized the system wasn't coming back and I had to manually rebuild everything from my email records. It took me three full days to get back to where I was. What made it worse was that one client paid late because they never got their invoice and blamed me for the delay. Has anyone else dealt with a software failure that cost you real time and money like this?
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3 Comments
william_torres
Actually, you should've backed up your data (which is pretty basic stuff, honestly).
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hayden_nelson85
Ngl "pretty basic stuff" sums it up perfectly. If anything, it's wild how many people learn this lesson the hard way when a simple cloud backup would've saved them.
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webb.ben
webb.ben2d ago
Hindsight's always 20/20, but that "basic stuff" argument ignores how much trust we put in these systems daily.
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