Overheard a customer bragging about scamming a free meal - my faith dropped

I was bussing tables last Friday at a diner in Akron and this guy at the counter told his buddy he puts a fake hair in his food every time to get the meal comped. He said he's done it 12 times this year alone at different places and never paid for a steak dinner once. It made me realize how many people abuse good service just to save $20. How do you handle customers you know are lying but can't prove it?

2 comments

2 Comments

the_derek9d ago

Nah man that's super disheartening. People like that ruin it for everyone else who's actually honest.

sandraflores9d ago

Yeah that's rough. I just give them a polite smile and comp it, but I keep a private note on their name for next time so the manager knows to watch them closely.