I read a post where a guy got fired for yelling at a Karen over a $3 refund, and now I'm second guessing my own temper | Crazy Customer Stories - Chatter Central
I read a post where a guy got fired for yelling at a Karen over a $3 refund, and now I'm second guessing my own temper
I work retail and had a lady throw a smoothie at me on Tuesday, and I keep wondering if I would've snapped like that guy did if my manager wasn't watching, so how do you all keep your cool when a customer gets that nasty?
Man, if keeping your cool was a skill I had, I wouldn't be googling "is it legal to throw a smoothie back" at 2am. Honestly the only thing that saves me is picturing my manager's face and the stupid training video we all have to rewatch after every incident. So basically fear and boredom are my anger management plan, and I'm only half joking.