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Had a client question my color choice yesterday

This older lady at my chair in Nashville asked why I picked a warm brown instead of the ash she usually asks for. I explained how the warm tones would blend better with her silver growing in and she actually listened. Anyone else find that customers get stuck in their old routine and miss out on better results?
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2 Comments
cameronf88
Told a client yesterday that warm brown would soften her silver grow-out and she finally switched after three years of ash.
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victor_jones99
Honestly I tell clients all the time that warm browns are way better for blending silvers. I've had maybe a dozen people insist on ash tones only to come back two weeks later complaining about that harsh grow-out line. Once they see how the warmer shade softens everything up they usually switch for good.
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