Vent: That customer who insisted his brake rub was 'just the pads'

Had a guy come into the shop last Thursday, refused to let me check his wheel trueness. He kept saying it was just new pads wearing in. After 20 minutes of me showing him the wobble with a zip tie, he finally let me tweak two spokes. Has anyone else dealt with customers who think they know better than a mechanic on something this basic?

2 comments

2 Comments

oscar7433d agoMost Upvoted

Had a guy argue with me for ten minutes that his disc brake rub was caused by humidity in the air.

the_susan3d ago

That humidity excuse is a new one on me.