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A client in Phoenix told me my extractions were too fast and it made her skin flare up for days.

She said I was rushing through the congested areas on her cheeks and not letting the steam really open things up first. I started adding a full 10 minutes of steam time before I even touch a tool, and I do a second pass with a warm towel halfway through. Her skin looked so much calmer at her follow up. How do you guys pace a tough extraction session without making the client uncomfortable?
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3 Comments
daniel470
daniel47025d ago
My first extraction client ever told me I had the "nervous energy of a squirrel on espresso." I learned the hard way that slow, steady pressure beats frantic speed every time. Now I set a timer for myself between zones to force a slower pace.
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skylerrobinson
Read a blog once that called it "therapeutic tempo." Basically matching your speed to the client's breathing helps a lot. It forces you to slow down and stops you from rushing the work.
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sam_thomas
sam_thomas15d ago
6 years running my own crew and @skylerrobinson, I gotta say that breathing thing sounds good on paper but in practice it falls apart when you're hauling a 400 pound china cabinet down a narrow staircase. I've found that a steady rhythm based on steps and counts works better than trying to match someone's natural breathing. My guys and I use a simple one-two-three lift callout and it keeps us synced without overthinking it. Different strokes for different folks I guess but the breathing thing always felt like adding extra steps to me.
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