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Cut a client's hair 3 inches shorter than she asked last Tuesday and I'm still sick about it
She said "just a trim" and I took off way too much because I got distracted talking about her son's wedding in Savannah. Do you call the client after something like this or just wait and hope she comes back?
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chen.adam16d ago
Man, three inches is nothing. Hair grows back in a couple months and she probably won't even remember by her next visit. Calling her now just makes it a bigger deal than it is, so let it ride and see if she books again.
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