A customer's fireplace was smoking out their whole house for years

They called me in after another sweep said it was fine. I found the damper was installed upside down at the factory, so it never sealed. I flipped it over and the draft is perfect now. Has anyone else run into a factory defect like that on a new unit?

2 comments

2 Comments

patriciah517d ago

Actually that's a damper issue, not a draft problem. The draft was fine, the damper just wasn't blocking it when closed. Still a wild factory mistake to make.

mark_price6d ago

Honestly how does that even get past quality control? Tbh I'd be checking every single unit after that.