This old guy in a Denver apartment building told me 'you kids and your fiber, my copper's been fine since '87' and I didn't know how to respond.

He was blocking the utility closet with his vintage stereo setup and genuinely wanted to debate the merits of RG-59 versus modern drops, so what's the best way you've found to handle a customer who's super attached to their old infrastructure?

4 comments

4 Comments

umar5926d agoMost Upvoted

Just nod and say "can't argue with what works." Let them have their win, then ask if you can move the stereo for a second to check the panel. Gets you past the debate and into the closet.

luna_shah26d ago

Can't argue with what works" is the perfect line. I used to try and explain why new stuff was better, which just made people dig in. After reading what umar59 said, I tried that exact move on a guy who had a whole phone system from the 90s wired with cat3. Just agreed his setup was solid, asked to move one box to trace a line, and got the job done. It saves so much time.

the_alice24d ago

Can't argue with what works" is basically how you get through half of life.

nathan_shah24d ago

Feel that in my bones. Spent years trying to win arguments about better methods. Now I just agree and get to work. Saves everyone a headache.