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Firmware updates felt like a time sink until a slow one proved me wrong
I rushed them to hit tight schedules. A messed up update cost us a full day of ground time. Now I build in buffer time for every install.
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richard_anderson6mo ago
Tell me about it. Rushed a POS update once thinking it would be fine. System was down for three hours during the lunch rush. Pure chaos, never again.
4
sarah_hart6mo ago
What did you do to handle the orders while the system was down?
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susanm566mo ago
Always run updates on a test terminal during off hours first. We had a similar mess when a payment bug crashed our registers. Now we do a full system check on Sunday before open. Keep old hardware as a quick backup just in case.
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