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4d ago
inPro tip: the 80/20 rule of contractor bids that a guy in Dallas taught me
My buddy Rick ran a remodel crew in Tucson for 12 years and he tracked every job in a notebook, and his cheap jobs actually had the fewest callbacks. So the 80/20 thing might just be a story that feels true. Think about why someone calls you back on a small job: they paid less, so a small flaw looks huge to them. On a $15k job they expect a punch list and they're calmer about it. Same flaw, different reaction, and you remember the cheap one because the money sting hurts more. That's not the job biting you, that's the customer's mood and your own memory playing tricks. Could also be that you take on cheap jobs when you're slow and rushed, so the problem is timing, not price. Track it for a full year before you blame the bid size.
5d ago
inMy cat knocked my 2 pound dumbbell off the shelf at 5:40am and now I need a new lamp
Wrapping the shelf edge in double sided tape actually works pretty well since they hate the sticky feeling on their paws. Just make sure to press it down flat so nothing else sticks to it.
6d ago
inA loose SATA cable was making a customer think her new SSD died
Removing a drive is like an hour of work on some of these cases, so I get why she jumped to "the SSD is dead." But honestly I would have done the same thing you did first, reseat the cable before touching any software. Nine times out of ten it's the cheap stuff that fails, not the part the customer is blaming.