My uncle told me to always run a second keypad wire even if the client says they don't want it, and last week in a Phoenix remodel that saved me a 4 hour trip.

The homeowner decided last minute they wanted a keypad by the garage door after the drywall was up, and I had the spare wire tucked in the wall already, so has anyone else had a client change their mind after the walls were closed?

3 comments

3 Comments

shanem372d agoTop Commenter

Last summer on a job in Tempe, I had a homeowner insist they only needed one keypad at the front door. I still pulled a second wire to the garage side door while the walls were open. Sure enough, after they moved in, they realized coming in from the backyard with groceries was a pain. That extra wire saved me a full day of cutting and patching drywall. The small cost of the wire is nothing compared to the time and hassle of a return trip. I just build it into the job cost now, and no one has ever complained about the price.

reese1242d ago

But what if they never use it? I mean, that's a lot of extra wire for every single job.

karen_roberts42d ago

Oh man, that's the rule I break and then instantly regret. I once skipped the extra wire because the guy swore he'd never want a patio keypad. Guess who called me two months later asking about a patio keypad. That roll of wire in my truck felt like it was laughing at me the whole drive back.