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Had a client in Sacramento insist on installing solid oak over a basement slab last week

The moisture readings were off the charts, and explaining why it was a bad idea took half a day. Anyone else run into a client who just wouldn't listen to basic science?
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3 Comments
stellachen
stellachen19d ago
Ugh, that's the worst. I had a client just like that who wanted engineered wood over a concrete patio, can you believe it? What finally got through to them was showing pictures of ruined floors, like the one @the_jordan mentioned. I pulled up a bunch of images of cupping and mold on my phone right there. Seeing that real damage, not just hearing numbers, made them pause. Sometimes you have to show the ugly result to stop a bad idea.
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casey_ramirez35
People just get an idea stuck in their head and facts can't shake it. It's like @stellachen said, you have to show the ugly pictures. I see it all the time, not just with floors. Someone wants to do something the wrong way because it looks good on a screen or saves a buck now. They ignore the person who knows better until the damage is already done and it costs ten times more to fix.
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the_jordan
the_jordan20d ago
Read a horror story about a guy in Florida who did that. The floor cupped so bad it looked like a skate park ramp after one humid season. All that money just turned into expensive firewood.
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