Update: My Monday started with a 3-hour call to tech support because the new controller software bricked a whole bank of elevators in a 12-story building downtown.

The fix involved manually re-flashing each drive with a laptop and a USB-to-serial adapter from 2008, which I had to dig out of my truck's 'ancient cables' bin.

3 comments

3 Comments

cole99419d ago

Classic software update.

brooke76715d ago

Right there with you, cole994. It's the law of the update.

richard_anderson19d ago

Cole994, it's like they fix one thing and break three others every single time.