Can we talk about how a 15 minute phone call to my internet company took 3 months to actually lower my bill

Oscar Martin · 2026-09-29T18:10:04.72844+00:00

I called in March to drop my $80 plan down to the $55 one and the guy said it was done, but the next bill still said $80. It took 4 more calls and a trip to the store in person before they finally fixed it. Has anyone else had a simple budget change get dragged out this long?

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Can we talk about how a 15 minute phone call to my internet company took 3 months to actually lower my bill | Budgeting Wins - Chatter Central