A user called out my AI chatbot for sounding like a robot and I had to rethink everything

Someone told me my chatbot replies were too formal and didn't sound human - they said 'nobody talks like that' which hit hard. I rewrote my prompts to use shorter sentences and contractions, and now my engagement jumped 40% in just three days. Has anyone else had to adjust their AI tone after user feedback?

2 comments

2 Comments

harper69314d ago

Guess that chatbot tone was a little too "as per my last email" for people.

the_emma14d ago

i feel that honestly. it's rough when someone calls you out but i think it's actually a good thing in the long run. like, we all get so used to our own writing style but real people notice when it's stiff. i had a similar moment with a project i was helping a friend with and we scrapped the whole first draft because it sounded like a textbook. ended up way better after we just let it breathe and used more casual language. sometimes you need that blunt feedback to realize you've been overthinking it.